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YOUR PRIVACY IS IMPORTANT

We are all concerned about privacy in the digital world. At Shilajoy, we have done our best to make your purchasing experience a safe harbor. We care about how your personal data is used and shared online. We have put in place possible and reasonable actions to ensure that all personal data of data subjects that being processed and held remain protected regardless of the country’s location. We are committed to holding your personal information with the strictest respect for their rights. We treat your privacy as one of our main priorities. All statistics we collect are anonymized and are stored in our private systems (including e-mail marketing). We go to great lengths to ensure that your data is not shared by us with any advertising or marketing company. However, we do use online advertising of various types and nature so even if we are not sharing your data, some of it may inevitably collected by those parties.

COMMENTS

When you leave comments, we collect the information you provide in the form, including your name (if entered), comment content, IP address, and browser user agent string. This helps us manage comments and detect spam.

COOKIES

Cookies can be used to store your name, email, and website for your convenience when leaving future comments. These cookies expire after one year. We use temporary cookies to check if your browser accepts cookies when you log in. These don't contain personal data and disappear when you close your browser. once logged in, we use cookies to remember your login information and display preferences. Login cookies may last two days, while display preference cookies may last a year. Selecting "Remember Me" extends your login for two weeks.. Please note that if you get a new computer, install a new browser, erase or otherwise alter your browser’s cookie file (including upgrading certain browsers), you may also clear the opt-out cookies installed once you opt-out, so an additional opt-out will be necessary to prevent additional tracking.

EMBEDDED CONTENT

Articles may include embedded content from other websites. This content behaves as if you visited the original website directly. These websites might collect data about you, use cookies, track your interaction, and potentially embed additional third-party tracking. While our Services may contain links to other websites or services, we are not responsible for their privacy practices. We encourage you to pay attention when you leave our Services for the website or application of such third parties, and to read the privacy policies of each and every website and service you visit. This Privacy Policy applies only to our Services.

DATA RETENTION & SECURITY

Comments and their metadata are stored indefinitely to automatically approve follow-up comments instead of requiring moderation.

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Registered Users: Registered users have profiles storing their personal information. Users can access, edit, or delete this information at any time (except username). Administrators can also view and edit user information.

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​We implement systems, applications and procedures designed to secure your personal data, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information. However, we cannot guarantee that our Sites or Services will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

YOUR RIGHTS OVER DATA

If you have an account or have left comments, you can request an exported file of your data or request its deletion (excluding data required for legal or security purposes).

WHERE WE SENT YOUR DATA

Visitor comments may be checked by an automated spam detection service.  

This rewrite avoids copying the original text directly and focuses on conveying the same information in a different way. It uses simpler language and replaces technical terms with easier-to-understand alternatives. Contacting Us: If you have any comments or questions regarding our Privacy Policy, or if you have any concerns regarding your personal data held with us, please contact info@shilajoy.com

YOUR PAYMENT DETAILS ARE SAFE

We would like to emphasize that UNDER NO CIRCUMSTANCES does SHILAJOY collect nor store your payment details (Card details or PayPal login). All processing is done through a secure channel directly between your computer and a payment gateway provider. When you pay for your SHILAJOY purchase, a payment clearing partner issues a secure token (identifier) that can be used for any recurring purchases in the future. Should this token even stolen, it will prevent any access to information regarding your Card or PayPal account or any order details that we hold. Only SHILAJOY will be able to issue a payment request and even then – the payment parameters remain intact and unchangeable. The payment will be supported fully by payment clearing partner’s system.

ABOUT YOUR DELIVERY INFORMATION

The data you enter in your account and order details (name, address and phone) are shared with delivery service provider to ensure that your SHILAJOY purchase reaches you as intended. Your full name is used mainly for delivery and invoicing and/or for addressing any of your requests in a proper manner. Addresses indicated are used to determine taxes applied during checkout (billing address), delivery price (shipping address), compliance with Israeli and international laws and for issuing an invoice after your payment has been processed successfully. The phone number is required by post\delivery company solely for communicating with you on all relevant matters. This is the only time your personal data is exposed and we cannot in any way to control it the moment your box leaves our offices.

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